Shipping Policy
We process all orders within 1–3 business days. Once dispatched, delivery times are as follows:
- Standard Shipping: 5–8 business days
- Express Shipping: 2–3 business days
- International Shipping: 7–14 business days
All orders are tracked. You will receive a confirmation email with your tracking number once your order has shipped.
Returns & Exchanges
We want you to love every piece you receive. If for any reason you are not completely satisfied, we accept returns within 14 days of delivery, provided the item is:
- Unworn and in its original condition
- In its original packaging
- Accompanied by proof of purchase
To initiate a return, please contact us at support@the2brothers.com with your order number and reason for return.
Non-Returnable Items
For hygiene reasons, the following items cannot be returned or exchanged:
- Earrings
- Nose rings
- Custom or personalised pieces
Damaged or Faulty Items
If you receive a damaged or faulty item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no cost to you.